Privacy Policy

At Plank Activewear, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We collect the following types of information to provide and improve our service:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (card details are encrypted and handled securely)

Non-Personal Information

  • Browser type

  • Device information

  • Pages viewed

  • Cookies and usage data

This information helps us improve our website performance and personalize your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Confirm payments and send receipts

  • Provide customer support

  • Send order updates and delivery notifications

  • Improve our website and user experience

  • Send promotional emails (only if you opt in)

3. Protecting Your Information

We take security seriously. Your personal data is protected through:

  • Secure SSL encryption

  • Restricted access to sensitive information

  • Trusted payment gateways for online transactions

  • Regular security checks to ensure platform safety

We do not sell, trade, or rent your personal information to third parties.

4. Sharing Your Information

We only share your information with trusted service providers when necessary, such as:

  • Shipping and courier companies

  • Payment processors

  • Website and analytics services

These partners are required to keep your information secure and confidential.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance site performance

  • Remember your preferences

  • Provide a personalized experience

  • Track analytics to improve our services

You can disable cookies from your browser settings at any time.

6. Payment Information

All card transactions are processed securely through certified payment providers.
We never store or have access to your full card details.

7. Marketing Communications

You may choose to receive updates, promotions, and newsletters from us.

You can unsubscribe at any time by:

You have the right to:

  • Request access to the personal data we hold about you

  • Update or correct your information

  • Request deletion of your data (where legally allowed)

  • Opt out of marketing communication

To exercise your rights, contact us at info@plankactivewear.com

9. International Orders

For customers outside Egypt:

  • Your information may be processed by international couriers or payment providers.

  • All partners follow strict security and privacy obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or requests regarding your privacy, you may contact us at:

📩 Email: info@plankactivewear.com

📞 Phone: +20 109 272 6398
💬 WhatsApp: +966 568 371 639